WABA Multichat Software
Manage, automate, and scale your WhatsApp Business API communications with WABA Multichat Software. Centralise all customer chats in one shared inbox, enable team collaboration, and streamline workflows to improve response times and customer satisfaction.
- ✓ 7-Day Free Trial
- ✓ No credit card required
- ✓ Free onboarding setup
Scale Your WhatsApp Communication with Ease
Grow your business without adding chaos. WhatsApp Business API multichat software lets you manage multiple conversations simultaneously, monitor team performance, and streamline workflows, all in one platform.
What WABA Multichat Software Can Do For You
Handle thousands of WhatsApp inquiries every day without breaking a sweat. Our platform centralises all conversations in a single, easy-to-use inbox, so your team can collaborate efficiently, assign chats, and respond faster.
Sequence Automation
Set up triggers & sequence replies to your client so that you will not forget to follow-up with your client.
Unified Inbox
Communicate and chat with all of your prospects and customers from various messaging app channels in 1 platform.
Multiple Team Member Access
Invite your colleagues to manage all your business inquiries & contacts.
Broadcast Messages
Broadcast your promotional / notification message to your targeted contact numbers using official APIs directly from each messaging provider, for a 100% delivery rate (subject to that app's own guidelines).
CRM System
Manage all your customers and prospects in 1 platform using our tag management system, so you can filter contacts by the tags you've placed on them.
Analytic
View overall of your broadcast campaign at a glance: total contacts, total messages sent, delivery rate, read rate, response rate, and failed-to-deliver rate.
Quick Replies
Save your frequently used replies to your clients — save yourself time in typing the same sentence over and over again.
Turn Conversations into Sales Opportunities
More than just messaging, our software empowers your team with built-in marketing and engagement tools. By combining messaging, automation, and analytics, every WhatsApp conversation becomes an opportunity to nurture leads, boost engagement, and convert more sales.
Broadcast Messages & Start Conversations
Send promotional updates, shipping updates, delivery reminders, payment reminders, and other notifications on WhatsApp using our APIs.
Bring Your Customer Support On WhatsApp
Engage with your customers on their favourite app & provide multi-agent customer support on WhatsApp.
Manage All WhatsApp Communication Channels In 1 Platform
Integrate all your WhatsApp business communication channels with WABA multichat software. Then manage all incoming and outgoing chat messages in 1 platform.
See Your Revenue Grow in 90 Days
One WhatsApp number included in the Starter plan — add more numbers anytime as you scale.
Starter
1 WhatsApp Number, 1 WhatsApp Business API
- ✓ Billed Yearly
- ✓ Unlimited Team Members
- ✓ Unlimited Messages
- ✓ Unlimited Contacts
- ✓ Unlimited Broadcast
- ✓ All Features
Add On: Per WhatsApp Number
Per additional WhatsApp Number / WhatsApp Business API
- ✓ Billed Yearly
- ✓ Unlimited Team Members
- ✓ Unlimited Messages
- ✓ Unlimited Contacts
- ✓ Unlimited Broadcast
- ✓ All Features
Features
Core
- ✓ Unlimited Team Members
- ✓ Unlimited Messages
- ✓ Unlimited Contacts
- ✓ Unlimited Broadcast
- ✓ Data Export
Software
- ✓ Dashboard
- ✓ Team Inbox
- ✓ Contact Management (CRM)
- ✓ Quick Replies
- ✓ WhatsApp Catalog & Store*
Automation & Reporting
- ✓ Sequence Automation
- ✓ Files
- ✓ Advance Broadcast Reporting
- ✓ Quick Replies
- ✓ Built-in CRM
Additional Fee on WhatsApp Business API
| WhatsApp Charges (For Malaysia) | Cost Per Template Message |
|---|---|
| User Initiated Conversation | Free |
| Marketing Conversation | US$0.1032 / message |
| Utility Initiated Conversation | US$0.0168 / message |
| Authentication Initiated Conversation | US$0.0216 / message |
Example: If you send 1 marketing template and then 2 utility templates to a WhatsApp user, that incurs 3 charges (1 marketing, 2 utility). If the 2 utility templates are sent while a customer service window is open between you and the user, it would only incur a single charge (1 marketing). For other countries' charges, please contact our live chat support on WhatsApp.
Channel Provider Pricing
Once you have registered an official LINE Business Account, it will generate a user ID automatically for your business. If you want to use a custom user ID, you need to pay US$12/year.
Pricing for WeChat Business account: US$99/year.
It Is Also Secure
- ✓ Hosted on AWS
- ✓ AWS Threat Detection & Continuous Monitoring
- ✓ AWS Compliance & Data Privacy
- ✓ SSL Encryption
- ✓ Permission Access
Frequently Asked Questions
What is WABA Multichat Software?
It is a software which allows you to connect to a WhatsApp Business API. With WhatsApp Business API, you can send out approved messages by Meta to your clients including broadcast messages to your client.
What are the charges involved?
Besides paying for our software cost, there are additional costs chargeable by WhatsApp. Please refer to the pricing section above.
Can I use this software to blast WhatsApp message?
Yes, you can. As long as related Meta approves your message, then you can blast using our software.
What is a WABA ID & how to find it?
A WABA ID is a unique identifier for each WhatsApp Business Account. You can find it via:
- WABA Multichat Software
- Meta Business Manager → Business Settings → Accounts → WhatsApp Accounts → select account and view its ID
- During embedded signup, via the returned access token
- Using business/account API calls like "Get List of Shared WABAs"
What is WABA Manager?
The WhatsApp Manager is Meta's web interface (within Meta Business Suite or Dev App Dashboard) that lets you oversee WABAs, phone numbers, message templates, metrics, and account quality ratings.
Where to locate & how to create WABA templates?
To create a WhatsApp message template, you can either use the Templates section in WhatsApp Manager or in WABA Multichat Software, where you'll fill out and submit your template for WhatsApp's approval, typically receiving a response within 2 to 24 hours.
What is WABA marketing?
WABA marketing refers to using the WhatsApp Business API to execute customer campaigns — automated messages, template broadcasts, chatbots, and analytics — to drive engagement and conversions.
How to proceed with WABA registration?
To register for WhatsApp Business API, you need to set up a Meta Business Manager account, complete business verification, create or link a WABA (WhatsApp Business Account), add and verify a phone number via SMS or call, and set up WABA either through the Cloud API flow or a partner like WABA Manager.
How to proceed with WABA integration?
To integrate with WhatsApp Business API, choose between the Cloud API (no server needed) or the on-premises API (self-hosted), then obtain API credentials, subscribe via Graph API, set up webhooks to receive events, and integrate message flows using your preferred technology stack.
How to access the WABA platform?
You can access WhatsApp Manager through Meta Business Suite by navigating to Accounts → WhatsApp Accounts, or via your developer app's dashboard by going to WhatsApp → Quickstart → Account Information.
Can WhatsApp be intercepted?
WhatsApp messages are end-to-end encrypted (via Signal protocol) by default, but backups are optional to encrypt. Metadata and some non-encrypted info can be logged. However, conversations and backups may be vulnerable if devices are compromised or cloud backups are unencrypted.
How to Create a WABA App?
To get started with the WhatsApp Cloud API, create a Meta App, add the WhatsApp product, configure your phone number and credentials, obtain your access token and WABA ID, and use endpoints like /PHONE_NUMBER_ID/messages to send and receive messages.
How does WABA Multichat help my business in Malaysia?
With WABA Multichat, your team can handle thousands of inquiries daily, track performance with analytics, and run marketing campaigns, all through one platform. It's designed to save time and improve customer engagement.
What features come with WhatsApp Business API multichat software?
Key features include a team inbox, team dashboard, automated workflows, built-in CRM, and data export. Everything is designed to streamline communication and help your business scale.
Testimonials
Our clients work closely with us, and we always strive to give everyone a great experience — even when something needs troubleshooting, we follow through until it's resolved.
“Yaeris transformed our content workflow overnight. Their AI-powered keyword research and CMS publishing cut our article production time by over 60%, and the real-time dashboard gives us instant visibility into campaign performance. Highly recommended for any Malaysian marketing team!”
“We engaged Yaeris to automate our digital ad creation and reporting. Within weeks, our ad copy generation went from days to minutes, and the consolidated Google Sheet dashboard provides live insights that keep our Singapore office agile. A game-changer for productivity!”
“Yaeris's AI agent revamped our monthly analytics process. Automating data consolidation and generating actionable recommendations saved us 80% of report-prep time. Their tailored solution helped our leadership make faster, data-driven decisions.”
“As a SEO manager, I juggle content creation, SEO research, and client outreach. Yaeris's no-code automation tools handle everything from backlink checks to cold email campaigns, freeing me to focus on strategy. My turnaround time has never been better!”
“Yaeris helped us integrate AI-driven dataset matching with automated outreach, boosting our lead conversion by 35%. Their seamless implementation and ongoing support made adoption across our Selangor offices effortless.”
“Their WhatsApp Marketing helps us to reach our intended audience in 24 hours.”
“Their response time is very fast. They are very attentive to us. They are also very transparent with us.”
“Even though sometimes there is a technical problem occurs, they still try to solve the problem within a certain timeframe and revert back to us.”
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