CRM Software Malaysia

Customer Relationship Management Software Malaysia

Q: How do I get started with your CRM software in Malaysia?

Contact us for a free demo or trial. Our team will help you set up and get the most out of your new CRM system.

Transform your business with the leading CRM software in Malaysia. Track leads, manage customer relationships, and grow sales — all from a single, easy-to-use platform.

Get Started For FREE See Pricing

✓ 7-Day Free Trial✓ No credit card required✓ Free onboarding setup

Trusted by leading enterprises

The Basics

What is CRM Software & Why Does Your Business Need It?

CRM software (Customer Relationship Management software) is a digital platform that helps businesses organize, track, and manage every interaction with customers and prospects — centralizing contacts, automating follow-ups, and monitoring your sales pipeline from a single dashboard.

Why Us

Why Choose Our CRM Software in Malaysia?

Made for Malaysia

Local support, compliance, and integrations with Malaysian business tools.

Cloud-Based & Secure

Access your CRM from anywhere, anytime, with enterprise-grade security.

Easy to Use

Intuitive dashboard, quick setup, and minimal learning curve.

Customizable

Tailor workflows, fields, and reports to fit your unique business needs.

Affordable for SMEs

Transparent pricing designed for small businesses in Malaysia.

Can Do For You

Customer Relationship Management Software

Multiple Channel Integrations

Integrate to your existing and desired messaging app. Manage all incoming inquiries in 1 platform.

Chat Management System

Communicate and chat with all of your prospects and customers from various messaging app channels in 1 platform.

Multiple Team Member Access

Invite your colleagues to manage all your business inquiries & contacts.

Broadcast Messages

Broadcast your promotional / notification message to your targeted contact numbers using official APIs directly from each messaging provider, for a 100% delivery rate (subject to that app's own guidelines).

CRM System

Manage all your customers and prospects in 1 platform using our tag management system, so you can filter contacts by the tags you've placed on them.

Analytic

A dashboard showing message metrics, resolved conversations, and inquiry growth at a glance.

Brand Management System

Manage multiple brands from one account without switching devices.

A.I. Agent (RAG)

Train an A.I. agent on your own knowledge base to answer customer questions instantly and accurately, escalating to a human teammate only when it genuinely needs to.

Appointment Booking System

Let customers book, reschedule, or cancel appointments directly within the chat, with confirmations and reminders sent automatically so nothing falls through the cracks.

Ticket Management System

Turn every customer inquiry into a trackable ticket, assign it to the right teammate, and monitor its status from open to resolved in one shared view.

Feature Set

Best CRM Management Software Features

Contact & Lead Management

Centralize all your customer information and track every interaction.

Sales Pipeline & Automation

Visualize deals, automate reminders, and move prospects through your funnel.

Task & Activity Tracking

Assign tasks, set deadlines, and monitor team productivity.

Email & Communication Integration

Sync with Gmail, Outlook, and messaging apps.

Reporting & Analytics

Generate detailed reports on sales, activities, and customer engagement.

Mobile Access

Manage your CRM on the go from any device.

Getting Started

How Our CRM System Works

1. Sign Up

Create your account and set up your CRM dashboard.

2. Import Contacts

Easily migrate your existing customer data.

3. Customize Workflows

Tailor the CRM to match your sales and service process.

4. Automate Tasks

Use built-in automation to save time and reduce manual work.

5. Track & Optimize

Monitor performance with real-time analytics.

Use Cases

What You Can Do With It

Broadcast Messages & Start Conversations

Send promotional updates, shipping updates, delivery reminders, payment reminders, and other notifications on WhatsApp using our APIs.

Bring Your Customer Support On WhatsApp

Engage with your customers on their favourite app & provide multi-agent customer support on WhatsApp.

Manage All Communication Channels In One Platform

Bring WhatsApp, Telegram, LINE, WeChat, Facebook Messenger, and email into a single shared inbox.

Supported Channels

All Your Channels, One Platform

Facebook Messenger

Instagram

WeChat

LINE

1 Workspace can support 1 WhatsApp account, 1 Facebook Messenger, 1 Instagram account, 1 Telegram account, 1 LINE Business account, and 1 WeChat Business account.

Pricing

Simple, Transparent Pricing

Every plan includes unlimited team members, all channels, all features, and all integrations — billed yearly.

Starter

US$359/year

✓ 1 Workspace
✓ 50GB Storage
✓ Billed Yearly
✓ Unlimited Team Members
✓ All Channels
✓ All Features
✓ All Integrations

Subscribe Now

Pro

US$639/year

✓ 2 Workspaces
✓ 100GB Storage
✓ Billed Yearly
✓ Unlimited Team Members
✓ All Channels
✓ All Features
✓ All Integrations

Subscribe Now

Business

US$919/year

✓ 3 Workspaces
✓ 150GB Storage
✓ Billed Yearly
✓ Unlimited Team Members
✓ All Channels
✓ All Features
✓ All Integrations

Subscribe Now

Best Buy

Enterprise

US$1,199/year

✓ 4 Workspaces
✓ 200GB Storage
✓ Billed Yearly
✓ Unlimited Team Members
✓ All Channels
✓ All Features
✓ All Integrations

Subscribe Now

Features

✓ Dashboard
✓ Team Inbox
✓ CRM Management
✓ Quick Replies
✓ Workflow/Chatbot Automation
✓ Advance Reporting
✓ Shared Storage Space
✓ Data Export
✓ Appointment Booking Form
✓ Ticketing System
✓ Automated Message & Notification
✓ API & Webhook
✓ A.I. Agent (RAG)

Integrations

✓ Zapier*
✓ OpenAI*
✓ WooCommerce / WordPress*
✓ Shopify*

Add-Ons & Additional Fees

Additional 50GB storage: US$60/year
Additional workspace: US$280/year
LINE Business custom user ID: US$12/year
WeChat Business account: US$99/year

Per-Conversation Rates

API Pricing by Channel

WhatsApp charges per 24-hour conversation, based on category and country — separate from your subscription plan above.

Gupshup WhatsApp Business APIWhatsApp Cloud APILINE BusinessWeChat Business

Price updated as of Jan 2026 based on Meta Template Pricing & Gupshup fee.

Country ISO2	Country	Marketing	Utility	Authentication	Service
AD	Andorra	0.0921	0.01305	0.0471	0.0015
AE	United Arab Emirates	0.0591	0.02505	0.02505	0.0015
AF	Afghanistan	0.1113	0.02505	0.06525	0.0015
AG	Antigua and Barbuda	0.0921	0.01305	0.0471	0.0015
AI	Anguilla	0.0921	0.01305	0.0471	0.0015
AL	Albania	0.1305	0.05445	0.08505	0.0015
AM	Armenia	0.1305	0.05445	0.08505	0.0015
AO	Angola	0.03525	0.0075	0.0231	0.0015
AR	Argentina	0.0942	0.0525	0.05655	0.0015
AS	American Samoa	0.0921	0.01305	0.0471	0.0015
AT	Austria	0.0903	0.0465	0.0582	0.0015
AU	Australia	0.1113	0.02505	0.06525	0.0015
AW	Aruba	0.0921	0.01305	0.0471	0.0015
AX	Aland Islands	0.0921	0.01305	0.0471	0.0015
AZ	Azerbaijan	0.1305	0.05445	0.08505	0.0015
BA	Bosnia and Herzegovina	0.0921	0.01305	0.0471	0.0015
BB	Barbados	0.0921	0.01305	0.0471	0.0015
BD	Bangladesh	0.1113	0.02505	0.06525	0.0015
BE	Belgium	0.0903	0.0465	0.0582	0.0015
BF	Burkina Faso	0.03525	0.0075	0.0231	0.0015
BG	Bulgaria	0.1305	0.05445	0.08505	0.0015
BH	Bahrain	0.05265	0.02505	0.0282	0.0015
BI	Burundi	0.03525	0.0075	0.0231	0.0015
BJ	Benin	0.03525	0.0075	0.0231	0.0015
BL	Saint Barthelemy	0.0921	0.01305	0.0471	0.0015
BM	Bermuda	0.0921	0.01305	0.0471	0.0015
BN	Brunei Darussalam	0.0921	0.01305	0.0471	0.0015
BO	Bolivia	0.1125	0.01845	0.06825	0.0015
BQ	Bonaire, Sint Eustatius and Saba	0.0921	0.01305	0.0471	0.0015
BR	Brazil	0.09525	0.0135	0.04875	0.0015
BS	Bahamas	0.0921	0.01305	0.0471	0.0015
BT	Bhutan	0.0921	0.01305	0.0471	0.0015
BW	Botswana	0.03525	0.0075	0.0231	0.0015
BY	Belarus	0.1305	0.05445	0.08505	0.0015
BZ	Belize	0.0921	0.01305	0.0471	0.0015
CA	Canada	0.039	0.0075	0.02175	0.0015
CC	Cocos (Keeling) Islands	0.0921	0.01305	0.0471	0.0015
CD	Congo, Democratic Republic of the Congo	0.0921	0.01305	0.0471	0.0015
CF	Central African Republic	0.0921	0.01305	0.0471	0.0015
CG	Congo	0.03525	0.0075	0.0231	0.0015
CH	Switzerland	0.0903	0.0465	0.0582	0.0015
CI	Cote D'Ivoire	0.03525	0.0075	0.0231	0.0015
CK	Cook Islands	0.0921	0.01305	0.0471	0.0015
CL	Chile	0.13485	0.0315	0.08055	0.0015
CM	Cameroon	0.03525	0.0075	0.0231	0.0015
CN	China	0.1113	0.02505	0.06525	0.0015
CO	Colombia	0.02025	0.0018	0.01305	0.0015
CR	Costa Rica	0.1125	0.01845	0.06825	0.0015
CV	Cape Verde	0.0921	0.01305	0.0471	0.0015
CW	Curacao	0.0921	0.01305	0.0471	0.0015
CX	Christmas Island	0.0921	0.01305	0.0471	0.0015
CY	Cyprus	0.0921	0.01305	0.0471	0.0015
CZ	Czech Republic	0.1305	0.05445	0.08505	0.0015
DE	Germany	0.20625	0.084	0.1167	0.0015
DJ	Djibouti	0.0921	0.01305	0.0471	0.0015
DK	Denmark	0.0903	0.0465	0.0582	0.0015
DM	Dominica	0.0921	0.01305	0.0471	0.0015
DO	Dominican Republic	0.1125	0.01845	0.06825	0.0015
DZ	Algeria	0.03525	0.0075	0.0231	0.0015
EC	Ecuador	0.1125	0.01845	0.06825	0.0015
EE	Estonia	0.0921	0.01305	0.0471	0.0015
EG	Egypt	0.16245	0.0093	0.0093	0.0015
EH	Western Sahara	0.0921	0.01305	0.0471	0.0015
ER	Eritrea	0.03525	0.0075	0.0231	0.0015
ES	Spain	0.09375	0.0315	0.0528	0.0015
ET	Ethiopia	0.03525	0.0075	0.0231	0.0015
FI	Finland	0.0903	0.0465	0.0582	0.0015
FJ	Fiji	0.0921	0.01305	0.0471	0.0015
FK	Falkland Islands (Malvinas)	0.0921	0.01305	0.0471	0.0015
FM	Micronesia, Federated States of	0.0921	0.01305	0.0471	0.0015
FO	Faroe Islands	0.0921	0.01305	0.0471	0.0015
FR	France	0.2163	0.0465	0.10515	0.0015
GA	Gabon	0.03525	0.0075	0.0231	0.0015
GB	United Kingdom	0.08085	0.0345	0.0552	0.0015
GD	Grenada	0.0921	0.01305	0.0471	0.0015
GE	Georgia	0.1305	0.05445	0.08505	0.0015
GF	French Guiana	0.0921	0.01305	0.0471	0.0015
GG	Guernsey	0.0921	0.01305	0.0471	0.0015
GH	Ghana	0.03525	0.0075	0.0231	0.0015
GI	Gibraltar	0.0921	0.01305	0.0471	0.0015
GL	Greenland	0.0921	0.01305	0.0471	0.0015
GM	Gambia	0.03525	0.0075	0.0231	0.0015
GN	Guinea	0.0921	0.01305	0.0471	0.0015
GP	Guadeloupe	0.0921	0.01305	0.0471	0.0015
GQ	Equatorial Guinea	0.0921	0.01305	0.0471	0.0015
GR	Greece	0.1305	0.05445	0.08505	0.0015
GT	Guatemala	0.1125	0.01845	0.06825	0.0015
GU	Guam	0.0921	0.01305	0.0471	0.0015
GW	Guinea-Bissau	0.03525	0.0075	0.0231	0.0015
GY	Guyana	0.0921	0.01305	0.0471	0.0015
HK	Hong Kong	0.1113	0.02505	0.06525	0.0015
HN	Honduras	0.1125	0.01845	0.06825	0.0015
HR	Croatia	0.1305	0.05445	0.08505	0.0015
HT	Haiti	0.1125	0.01845	0.06825	0.0015
HU	Hungary	0.1305	0.05445	0.08505	0.0015
ID	Indonesia	0.06315	0.0315	0.0465	0.0015
IE	Ireland	0.0903	0.0465	0.0582	0.0015
IL	Israel	0.05445	0.00945	0.02685	0.0015
IM	Isle of Man	0.0921	0.01305	0.0471	0.0015
IN	India	0.01755	0.0036	0.0036	0.0015
IO	British Indian Ocean Territory	0.0921	0.01305	0.0471	0.0015
IQ	Iraq	0.05265	0.02505	0.0282	0.0015
IS	Iceland	0.0921	0.01305	0.0471	0.0015
IT	Italy	0.10515	0.0465	0.0582	0.0015
JE	Jersey	0.0921	0.01305	0.0471	0.0015
JM	Jamaica	0.1125	0.01845	0.06825	0.0015
JO	Jordan	0.05265	0.02505	0.0282	0.0015
JP	Japan	0.1113	0.02505	0.06525	0.0015
KE	Kenya	0.03525	0.0075	0.0231	0.0015
KG	Kyrgyzstan	0.0921	0.01305	0.0471	0.0015
KH	Cambodia	0.1113	0.02505	0.06525	0.0015
KI	Kiribati	0.0921	0.01305	0.0471	0.0015
KM	Comoros	0.0921	0.01305	0.0471	0.0015
KN	Saint Kitts and Nevis	0.0921	0.01305	0.0471	0.0015
KR	Korea, Republic of	0.0921	0.01305	0.0471	0.0015
KW	Kuwait	0.05265	0.02505	0.0282	0.0015
KY	Cayman Islands	0.0921	0.01305	0.0471	0.0015
KZ	Kazakhstan	0.0921	0.01305	0.0471	0.0015
LA	Lao People's Democratic Republic	0.1113	0.02505	0.06525	0.0015
LB	Lebanon	0.05265	0.02505	0.0282	0.0015
LC	Saint Lucia	0.0921	0.01305	0.0471	0.0015
LI	Liechtenstein	0.0921	0.01305	0.0471	0.0015
LK	Sri Lanka	0.1113	0.02505	0.06525	0.0015
LR	Liberia	0.03525	0.0075	0.0231	0.0015
LS	Lesotho	0.03525	0.0075	0.0231	0.0015
LT	Lithuania	0.1305	0.05445	0.08505	0.0015
LU	Luxembourg	0.0921	0.01305	0.0471	0.0015
LV	Latvia	0.1305	0.05445	0.08505	0.0015
LY	Libyan Arab Jamahiriya	0.03525	0.0075	0.0231	0.0015
MA	Morocco	0.03525	0.0075	0.0231	0.0015
MC	Monaco	0.0921	0.01305	0.0471	0.0015
MD	Moldova, Republic of	0.1305	0.05445	0.08505	0.0015
ME	Montenegro	0.0921	0.01305	0.0471	0.0015
MF	Saint Martin	0.0921	0.01305	0.0471	0.0015
MG	Madagascar	0.03525	0.0075	0.0231	0.0015
MH	Marshall Islands	0.0921	0.01305	0.0471	0.0015
MK	Macedonia, the Former Yugoslav Republic of	0.1305	0.05445	0.08505	0.0015
ML	Mali	0.03525	0.0075	0.0231	0.0015
MM	Myanmar	0.0921	0.01305	0.0471	0.0015
MN	Mongolia	0.1113	0.02505	0.06525	0.0015
MO	Macao	0.0921	0.01305	0.0471	0.0015
MP	Northern Mariana Islands	0.0921	0.01305	0.0471	0.0015
MQ	Martinique	0.0921	0.01305	0.0471	0.0015
MR	Mauritania	0.03525	0.0075	0.0231	0.0015
MS	Montserrat	0.0921	0.01305	0.0471	0.0015
MT	Malta	0.0921	0.01305	0.0471	0.0015
MU	Mauritius	0.0921	0.01305	0.0471	0.0015
MV	Maldives	0.0921	0.01305	0.0471	0.0015
MW	Malawi	0.03525	0.0075	0.0231	0.0015
MX	Mexico	0.0669	0.0165	0.03735	0.0015
MY	Malaysia	0.1305	0.0225	0.0225	0.0015
MZ	Mozambique	0.03525	0.0075	0.0231	0.0015
NA	Namibia	0.03525	0.0075	0.0231	0.0015
NC	New Caledonia	0.0921	0.01305	0.0471	0.0015
NE	Niger	0.03525	0.0075	0.0231	0.0015
NF	Norfolk Island	0.0921	0.01305	0.0471	0.0015
NG	Nigeria	0.0789	0.01155	0.01155	0.0015
NI	Nicaragua	0.1125	0.01845	0.06825	0.0015
NL	Netherlands	0.24105	0.0765	0.1095	0.0015
NO	Norway	0.0903	0.0465	0.0582	0.0015
NP	Nepal	0.1113	0.02505	0.06525	0.0015
NR	Nauru	0.0921	0.01305	0.0471	0.0015
NU	Niue	0.0921	0.01305	0.0471	0.0015
NZ	New Zealand	0.1113	0.02505	0.06525	0.0015
OM	Oman	0.05265	0.02505	0.0282	0.0015
PA	Panama	0.1125	0.01845	0.06825	0.0015
PE	Peru	0.10695	0.0315	0.05805	0.0015
PF	French Polynesia	0.0921	0.01305	0.0471	0.0015
PG	Papua New Guinea	0.1113	0.02505	0.06525	0.0015
PH	Philippines	0.1113	0.02505	0.06525	0.0015
PK	Pakistan	0.07245	0.0096	0.0096	0.0015
PL	Poland	0.1305	0.05445	0.08505	0.0015
PM	Saint Pierre and Miquelon	0.0921	0.01305	0.0471	0.0015
PR	Puerto Rico	0.1125	0.01845	0.06825	0.0015
PS	Palestinian Territory, Occupied	0.0921	0.01305	0.0471	0.0015
PT	Portugal	0.0903	0.0465	0.0582	0.0015
PW	Palau	0.0921	0.01305	0.0471	0.0015
PY	Paraguay	0.1125	0.01845	0.06825	0.0015
QA	Qatar	0.05265	0.02505	0.0282	0.0015
RE	Reunion	0.0921	0.01305	0.0471	0.0015
RO	Romania	0.1305	0.05445	0.08505	0.0015
RS	Serbia	0.1305	0.05445	0.08505	0.0015
RU	Russian Federation	0.1218	0.0615	0.06585	0.0015
RW	Rwanda	0.03525	0.0075	0.0231	0.0015
SA	Saudi Arabia	0.06975	0.01875	0.01875	0.0015
SB	Solomon Islands	0.0921	0.01305	0.0471	0.0015
SC	Seychelles	0.0921	0.01305	0.0471	0.0015
SD	Sudan	0.03525	0.0075	0.0231	0.0015
SE	Sweden	0.0903	0.0465	0.0582	0.0015
SG	Singapore	0.1113	0.02505	0.06525	0.0015
SH	Saint Helena	0.0921	0.01305	0.0471	0.0015
SI	Slovenia	0.1305	0.05445	0.08505	0.0015
SJ	Svalbard and Jan Mayen	0.0921	0.01305	0.0471	0.0015
SK	Slovakia	0.1305	0.05445	0.08505	0.0015
SL	Sierra Leone	0.03525	0.0075	0.0231	0.0015
SM	San Marino	0.0921	0.01305	0.0471	0.0015
SN	Senegal	0.03525	0.0075	0.0231	0.0015
SO	Somalia	0.03525	0.0075	0.0231	0.0015
SR	Suriname	0.0921	0.01305	0.0471	0.0015
SS	South Sudan	0.03525	0.0075	0.0231	0.0015
ST	Sao Tome and Principe	0.0921	0.01305	0.0471	0.0015
SV	El Salvador	0.1125	0.01845	0.06825	0.0015
SX	Sint Maarten	0.0921	0.01305	0.0471	0.0015
SZ	Swaziland	0.03525	0.0075	0.0231	0.0015
TC	Turks and Caicos Islands	0.0921	0.01305	0.0471	0.0015
TD	Chad	0.03525	0.0075	0.0231	0.0015
TG	Togo	0.03525	0.0075	0.0231	0.0015
TH	Thailand	0.1113	0.02505	0.06525	0.0015
TJ	Tajikistan	0.1113	0.02505	0.06525	0.0015
TK	Tokelau	0.0921	0.01305	0.0471	0.0015
TL	Timor-Leste	0.0921	0.01305	0.0471	0.0015
TM	Turkmenistan	0.1113	0.02505	0.06525	0.0015
TN	Tunisia	0.03525	0.0075	0.0231	0.0015
TO	Tonga	0.0921	0.01305	0.0471	0.0015
TR	Turkey	0.01785	0.00945	0.01395	0.0015
TT	Trinidad and Tobago	0.0921	0.01305	0.0471	0.0015
TV	Tuvalu	0.0921	0.01305	0.0471	0.0015
TW	Taiwan, Province of China	0.1113	0.02505	0.06525	0.0015
TZ	Tanzania, United Republic of	0.03525	0.0075	0.0231	0.0015
UA	Ukraine	0.1305	0.05445	0.08505	0.0015
UG	Uganda	0.03525	0.0075	0.0231	0.0015
US	United States	0.039	0.0075	0.02175	0.0015
UY	Uruguay	0.1125	0.01845	0.06825	0.0015
UZ	Uzbekistan	0.1113	0.02505	0.06525	0.0015
VA	Holy See (Vatican City State)	0.0921	0.01305	0.0471	0.0015
VC	Saint Vincent and the Grenadines	0.0921	0.01305	0.0471	0.0015
VE	Venezuela	0.1125	0.01845	0.06825	0.0015
VG	Virgin Islands, British	0.0921	0.01305	0.0471	0.0015
VI	Virgin Islands, U.s.	0.0921	0.01305	0.0471	0.0015
VN	Viet Nam	0.1113	0.02505	0.06525	0.0015
VU	Vanuatu	0.0921	0.01305	0.0471	0.0015
WF	Wallis and Futuna	0.0921	0.01305	0.0471	0.0015
WS	Samoa	0.0921	0.01305	0.0471	0.0015
YE	Yemen	0.05265	0.02505	0.0282	0.0015
YT	Mayotte	0.0921	0.01305	0.0471	0.0015
ZA	South Africa	0.05835	0.0129	0.0129	0.0015
ZM	Zambia	0.03525	0.0075	0.0231	0.0015
ZW	Zimbabwe	0.0921	0.01305	0.0471	0.0015

Gupshup WhatsApp Business API pricing breakdown

Price updated as of Jan 2026 based on Meta Template Pricing.

Market	Marketing	Utility	Authentication	Auth (Intl)
Argentina	US$0.0618	US$0.0260	US$0.0260	N/A
Brazil	US$0.0625	US$0.0068	US$0.0068	N/A
Chile	US$0.0889	US$0.0200	US$0.0200	N/A
Colombia	US$0.0125	US$0.0008	US$0.0008	N/A
Egypt	US$0.0644	US$0.0036	US$0.0036	US$0.0650
France	US$0.0859	US$0.0300	US$0.0300	N/A
Germany	US$0.1365	US$0.0550	US$0.0550	N/A
India	US$0.0118	US$0.0014	US$0.0014	US$0.0280
Indonesia	US$0.0411	US$0.0250	US$0.0250	US$0.1360
Israel	US$0.0353	US$0.0053	US$0.0053	N/A
Italy	US$0.0691	US$0.0300	US$0.0300	N/A
Malaysia	US$0.0860	US$0.0140	US$0.0140	US$0.0418
Mexico	US$0.0305	US$0.0085	US$0.0085	N/A
Netherlands	US$0.1597	US$0.0500	US$0.0500	N/A
Nigeria	US$0.0516	US$0.0067	US$0.0067	US$0.0750
Pakistan	US$0.0473	US$0.0054	US$0.0054	US$0.0750
Peru	US$0.0703	US$0.0200	US$0.0200	N/A
Russia	US$0.0802	US$0.0400	US$0.0400	N/A
Saudi Arabia	US$0.0455	US$0.0107	US$0.0107	US$0.0598
South Africa	US$0.0379	US$0.0076	US$0.0076	US$0.0200
Spain	US$0.0615	US$0.0200	US$0.0200	N/A
Turkey	US$0.0109	US$0.0053	US$0.0053	N/A
United Arab Emirates	US$0.0499	US$0.0157	US$0.0157	US$0.0510
United Kingdom	US$0.0529	US$0.0220	US$0.0220	N/A
North America	US$0.0250	US$0.0034	US$0.0034	N/A
Rest of Africa	US$0.0225	US$0.0040	US$0.0040	N/A
Rest of Asia Pacific	US$0.0732	US$0.0113	US$0.0113	N/A
Rest of Central & Eastern Europe	US$0.0860	US$0.0212	US$0.0212	N/A
Rest of Latin America	US$0.0740	US$0.0113	US$0.0113	N/A
Rest of Middle East	US$0.0341	US$0.0091	US$0.0091	N/A
Rest of Western Europe	US$0.0592	US$0.0171	US$0.0171	N/A
Other	US$0.0604	US$0.0077	US$0.0077	N/A

Once you have registered an official LINE Business Account, it will generate a user ID automatically for your business. If you want to use a custom user ID, you need to pay US$12/year.

Pricing for WeChat Business account: US$99/year.

Trust & Safety

It Is Also Secure

✓ Hosted on AWS
✓ AWS Threat Detection & Continuous Monitoring
✓ AWS Compliance & Data Privacy
✓ SSL Encryption
✓ Permission Access

See It In Action

Video Demo

FAQ

Frequently Asked Questions

What is Customer Relationship Management Software?

Customer Relationship Management Software is a platform which helps businesses to manage their business communication with their customers & visitors from multiple channels such as Telegram, Signal, Zalo, LINE, Instagram, email and etc.

What are the charges involved?

Besides paying for our software cost, there are additional costs if you choose to use LINE Business & WeChat. This additional cost is listed in the Add-On section above.

I have multiple brands under my company. Can your software support and manage communication for different brands separately?

Yes. Our software can manage different brands separately — every brand gets its own workspace. For example: Brand A uses Facebook Messenger A, Telegram A & LINE A; Brand B uses Facebook Messenger B and Email B. All brands under your account share the same storage capacity, and you can always add on more once you hit the limit.

Will you add a WhatsApp channel into this software?

We already have a dedicated software for WhatsApp that functions exactly like this software. It's called WABA Multichat Software.

What are the best Customer Relationship Management softwares?

As of 2025, top CRM platforms include Yaeris, a scalable messaging-focused CRM with AI chatbot integration; HubSpot CRM, favored by SMEs for its user-friendly free tools and marketing features; Microsoft Dynamics 365, offering a comprehensive CRM-ERP suite with deep Microsoft ecosystem integration; Zoho CRM, known for affordability and extensive customization with AI support; and Freshsales, which combines intuitive design with AI-powered lead scoring and automation.

What are some examples of what CRM software is capable of?

CRM software provides essential tools like contact and sales management, marketing automation, customer service support, analytics, integration with other business tools, mobile access, and customization — enabling businesses to streamline operations, enhance customer relationships, and drive overall growth.

Is your CRM software suitable for small businesses?

Absolutely. Our CRM software for small business is built to be user-friendly, scalable, and cost-effective.

Can I customize the CRM to fit my business needs?

Yes, you can customize fields, workflows, reports, and user permissions to suit your business processes.

Is the CRM software cloud-based and secure?

Yes, our Malaysia CRM software is fully cloud-based, with top-tier security and regular backups.

How do I get started with your CRM software in Malaysia?

Our Clients

Testimonials

Our clients work closely with us, and we always strive to give everyone a great experience — even when something needs troubleshooting, we follow through until it's resolved.

“Yaeris transformed our content workflow overnight. Their AI-powered keyword research and CMS publishing cut our article production time by over 60%, and the real-time dashboard gives us instant visibility into campaign performance. Highly recommended for any Malaysian marketing team!”

Lim Jia Wei

Marketing Manager

“We engaged Yaeris to automate our digital ad creation and reporting. Within weeks, our ad copy generation went from days to minutes, and the consolidated Google Sheet dashboard provides live insights that keep our Singapore office agile. A game-changer for productivity!”

Sarah Tan

Digital Marketing Manager

“Yaeris's AI agent revamped our monthly analytics process. Automating data consolidation and generating actionable recommendations saved us 80% of report-prep time. Their tailored solution helped our leadership make faster, data-driven decisions.”

Ahmad Faizal

CEO

“As a SEO manager, I juggle content creation, SEO research, and client outreach. Yaeris's no-code automation tools handle everything from backlink checks to cold email campaigns, freeing me to focus on strategy. My turnaround time has never been better!”

Emily Wong

SEO Manager

“Yaeris helped us integrate AI-driven dataset matching with automated outreach, boosting our lead conversion by 35%. Their seamless implementation and ongoing support made adoption across our Selangor offices effortless.”